Asus - New Commitments and Fixing Past Claim Issues

Rz Marketeer June 17, 2024
Tech News  





Summary





Asus has committed to updating the RMA review process and has published/offered several guidelines and improvements on how they will handle RMA in the future along with going through the past cases and reaching out to people possibly impacted by previous warranty/RMA issues and billings.





 





Quotes




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My thoughts





Based on the latest GN interview I figured it good to let others know who might not watch the video or visit the site how to handle claims issues that might have been denied improperly or customers who were improperly charged for warranty repairs. Additionally this goes over some high level commitments from Asus on how things will be handled moving forward which we'll have to see how that goes I guess.





 





Sources






https://gamersnexus.net/news-features/confronting-asus-face-face
Rz Marketeer

Posted by Rz Marketeer

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